Business Benefits

  • Reduces the risk of malpractice and negligence

  • Evidence of staff competency to external stakeholders

  • Gives employees a high standard of learning and support

  • Reinforces the importance of careful and productive managing

  • Builds employee confidence and competence

  • Improves your team’s understanding of employment rights and responsibilities


Learner Benefits

  • Achieve a nationally recognised level 2 qualification

  • Furthers personal and professional development

  • No need to formally attend college

  • Learn in your own time

  • Flexible delivery model

  • Support and guidance from a dedicated team


Course Content

  • Develop understanding of basic administration concepts and practices

  • Review essential knowledge for daily and more complex administration tasks

  • Learn business and administration national occupational standards


What you will learn

  • Principles of Providing Administrative Services

  • Principles of Business Document Production and Information Management

  • Understand Communication in a Business Environment

  • Understand Employer Organisations

  • Understand How to Develop Working Relationships with Colleagues

Downloadable Content